Casino
Safer Gambling
- Casino Stake Limit: UK Gambling Commission Changes
- Curfew Tool
- What is Safer Gambling?
- Do I have a gambling problem?
- Reality Check
- Taking Time Out
Cash Out
- What happens if one leg of my accumulator is postponed?
- Will my Cash Out bet be re-settled?
- Why is my Cash out value so low when most of my selections are winning?
- How is my Cash Out value calculated?
- Why isn't my bet available for Cash Out in the Cash Out bets tab?
- How do I know if my bet is eligible for Cash Out?
General
- Kwiff multi bet
- How often will I be kwiffed?
- What is a kwiff? Boost or Supercharge?
- What is a surprise bet?
- How do I know when I will be kwiffed?
- Can I log into my kwiff account via your website?
My Account
Verification
- Can a withdrawal request result in the need for verification documents being requested?
- Why are you only asking for verification after registration?
- KYC - Uploading documents
- Why do I need to send documentation?
- How long does it take to verify my account?
- Why did you let me gamble without checking affordability?
Payments
- The Net Deposit Rule
- How do I make a deposit?
- How long will my withdrawal take to be processed?
- What is the minimum deposit amount?
- What payment methods do you offer?
- How do I change my payment method?